Risk signals monitored across every shipment in real time
Advance alerts for demurrage, detention, and delay risk
Average reduction in delay-related costs per customer
On-time delivery rate maintained by FreshTrack users
How FreshTrack Manages Supply Chain Risk
Demurrage & Detention Prevention
Progressive alerts at 72, 48, and 24 hours before free-time expiry across every connected shipping line — time to dispatch hauliers or escalate before charges accumulate.
Temperature Excursion Detection
Real-time cold chain monitoring across reefers, trucks, and air cargo. When temperatures drift, FreshTrack triggers alerts with root-cause context and corrective actions.
Customs & Documentation Risk
Automated compliance checks flag missing or incorrect documents before cargo reaches the border — HS codes, phytosanitary certificates, and regulatory requirements.
Port Congestion Intelligence
Predictive berth allocation, waiting-time estimates, and congestion scoring for major ports worldwide — anticipate delays so you can reroute or adjust schedules proactively.
Three Steps to Zero Disruptions
Connect
Integrate your carriers, ERP, and TMS in 48 hours. 60+ shipping lines, 300+ hauliers, and all major systems — no IT project required.
Monitor
FreshTrack watches 14+ risk signals across every shipment — temperature, delays, customs, demurrage, port congestion — and surfaces issues in real time.
Act
Get prescriptive alerts with recommended actions. Assign tasks, track resolution, and prevent losses before they happen.
From reactive to proactive risk management
Annual savings
On-time delivery
Demurrage charges
“FreshTrack gave us visibility into risks we didn't even know we had. We went from discovering demurrage charges on invoices to preventing them 72 hours in advance. It fundamentally changed how we manage our supply chain.”
Logistics Director — NovaChem Exports
Frequently Asked Questions
What supply chain risks does FreshTrack detect?
FreshTrack monitors 14+ risk signals in real time including shipment delays, temperature excursions, demurrage and detention risk, customs holds, port congestion, and carrier performance degradation — across maritime, road, and air freight.
How far in advance can FreshTrack alert me to a risk?
Up to 72-hour advance alerts for demurrage and detention risk, giving your team time to act before charges are incurred. Temperature and congestion risks are flagged as soon as conditions deviate from plan.
Can FreshTrack help prevent demurrage and detention charges?
Yes. FreshTrack tracks free-time windows across all connected shipping lines and sends progressive alerts at 72, 48, and 24 hours before expiry, recommending specific actions to keep containers moving.
How does FreshTrack handle temperature-sensitive cargo?
Real-time cold chain monitoring with continuous temperature logging, excursion detection, and automatic alerts when temperatures drift outside acceptable ranges — across reefer containers, refrigerated trucks, and air cargo.
What is the typical setup time?
Most teams go live within 48 hours. FreshTrack handles carrier integrations, data mapping, and onboarding with a dedicated Customer Success Manager assigned from day one.